Client Hub

Matter status, documents, deadlines, and next steps.

Use the hub to view the current request summary, progress tracker, uploaded documents, missing items, important dates, quote details, payment status, activity history, and support actions.

Example status

Missing documents requested. Intake received and initial review completed; final package review starts after missing items arrive.

Current request

Real-estate closing-prep support

Intake has been received and initial review is complete. RealEstateExpt is waiting for missing documents before the file can move into final package review and delivery.

Missing documents requested
Client nameExample ClientAccount email: client@email.com
Request numberLERE-2026-0042Service: purchase / sale support
Missing items4Documents or details still needed.Review now
Payment statusNo payment duePayment starts only after written quote acceptance.Payment rules
Application status

Progress tracker

Review is underway. File is waiting for missing items before final package preparation.

Free accountClient request ID created.
Intake receivedProperty and transaction details received.
3Quote reviewFile level and missing details are being confirmed.
4Quote acceptedClient reviews and accepts the written price.
5Payment activationPayment activates the file for full processing.
6Lawyer review/signingParticipating lawyer review, signing, and closing path.
Missing documents

What is still needed

ItemWhy neededDueStatus
Signed consent / authorizationNeeded before support package processing can continue.May 24, 2026Missing
Photo ID listNeeded for the ID checklist and lawyer/lender follow-up.May 24, 2026Missing
Mortgage commitment / lender instructionsNeeded to complete the financing checklist.May 25, 2026Partly received
Timeline of closing-related eventsNeeded to prepare a clear chronology and next-step list.May 25, 2026Missing
Document centre

Uploaded documents

DocumentUploadedCategoryStatusNote
Client intake formMay 18, 2026IntakeReviewedMain client details received.
Agreement summaryMay 18, 2026AgreementReceivedWaiting for final APS copy.
Email correspondenceMay 19, 2026CommunicationIn reviewRelevant dates are being extracted.
Draft notes from clientMay 19, 2026TimelineNeeds clarificationSome dates are missing.
Deadlines

Important dates

DateItemResponsibleStatus
May 24, 2026Client to upload signed consent and ID listClientOpen
May 26, 2026Document review and missing-item checkRealEstateExptScheduled
May 29, 2026Draft package / handoff summary preparationRealEstateExptWaiting
June 3, 2026Target delivery dateRealEstateExptTarget
Account activity

Recent updates

  1. Missing document request createdClient was asked to upload signed consent, photo ID list, lender document, and timeline.
  2. Initial document review startedUploaded correspondence and draft notes were added to the working file.
  3. Intake receivedClient submitted intake details and opened request LERE-2026-0042.
Quote details

Scope and quote

Quote status: Intake received — written quote pending missing-item and file-level confirmation.

Estimated package: Public all-inclusive closing package with RealEstateExpt preparation + participating lawyer services.

Payment status: No payment due yet. Payment is requested only after the written quote is accepted.

Activation: Standard/Complex files usually activate with the first payment step; Priority Protection files activate after full payment unless the written quote says otherwise.

See payment & file activation rules

Past yearly account activity

History

YearRequestStatus
2026Real-estate closing-prep supportOpen
2025General document organizationClosed
2024Intake support requestClosed
Glossary

Helpful terms

Intake
The first information submitted by the client.
Missing document
A requested paper or detail still needed before review can continue.
Handoff summary
A clean package of facts, documents, dates, and questions for review.
Ready for delivery
The file is organized and ready to be sent to the client or designated reviewer.
Client clarity

Closing support desk

Open the bullet-point guide for intake, checklists, document notes, deadline reminders, upload support, and handoff summaries.

  • What clients need to provide
  • What documents are missing
  • Who is responsible for each item
  • Which dates and deadlines matter
  • What is ready for lawyer review
  • What support is not included
View bullet-point page